Student Complaint Policy and Procedure
It is hoped that minor differences can be resolved without requiring a formal complaint process. Nonetheless, there are situations where a formal process is needed to settle disputes through reasoned discussion and mediation. This process does not supplant formal processes associated with student conduct issues; administrative or academic processes and rules; or provisions of collective bargaining agreements. In addressing student complaints, we strive to respect the concerns of the complainant, respondent, and any other parties involved, while fully addressing the underlying events leading to the complaint.
Student complaints concerning behavioral concerns or issues with another student must be addressed through the Student Code of Conduct.
Complaints pertaining to issues of gender-based discrimination, harassment, and/or sexual misconduct must be addressed through the Policy Against Gender-Based Discrimination, Harassment, and Sexual Misconduct.
Complaints pertaining other types of discrimination must be addressed through the Cooper Union Nondiscriminatory Policy.