COVID-19 & Student Counseling
Scheduled Counseling Appointments with On-Campus Counselors
Students who wish to meet with an on-campus counselor during the week of March 16-20, while Cooper Union offices are closed, and staff are working remotely, may schedule virtual (video or phone) appointments with the counselors. This will replace drop-in sessions for the week. These hours are available for students to be seen on a first-come, first-served basis – we cannot guarantee that a counselor will be available for an appointment depending on the demand. These sessions are not counted towards each student’s 6 free session allotment.
To request a scheduled counseling appointment, students should email the individual counselor they would like to meet with directly and include the following information:
- Full Name and Pronouns
- Email Address
- Cellphone Number
- School and Class Year (e.g., Engineering Sophomore)
- Options of days/times when they are would be available to meet (please include more than one).
For March 16 - 20, scheduled counseling appointment availability is:
With Cassandra Jolicoeur (cassandra.jolicoeur@cooper.edu):
Monday through Friday between the hours of 9:00am and 5:00pm
With Elizabeth London (elizabeth.london@cooper.edu):
- Monday, March 16, 2020: 11:00am - 3:00pm
- Tuesday, March 17, 2020: 10:00am - 2:00pm
- Wednesday, March 18, 2020: 2:30pm - 5:00pm
- Thursday, March 19, 2020: 10:00pm - 2:00pm
Students will be given specific directions for how to connect with the counselor for their appointment in an email confirming their appointment day and time.
Cooper Care
All students at The Cooper Union can access physical and mental health care services 24 hours a day, 7 days a week from any location. This service is available at www.cooper.care. Cooper Care is a telehealth service that you access via an app on your phone or a computer. Cooper Care offers virtual 24/7 access to visits for physical health issues and brief, immediate mental health support. Cooper Care also offers students with additional ongoing scheduled therapy sessions.
You need to register with Cooper Care in order to access care, so you are encouraged to register and create an account now so accessing services is seamless for you when you need them. You do not need to use health insurance, and there is no cost to use this service for Cooper students.
Cooper Union Counseling Services
The Office of Student Affairs has partnered with local providers to provide free short-term counseling sessions for students. To schedule an appointment with one of the counselors, students should review the Cooper Union’s Student Counseling Services page and its list of available individuals and directly contact the counselor they wish to work with.].
Our counseling services are managed by Cassandra Jolicoeur, our Student Care Coordinator. Cassandra can be reached at cassandra.jolicoeur@cooper.edu. She is generally available to meet with students by appointment Monday - Friday from 9am to 5pm. Her office is located within the Office of Student Affairs on the 3rd Floor of the Student Residence Hall located at 29 3rd Ave.
Cassandra is here to meet with students to provide emotional support and to discuss mental health and counseling needs. Students can reach out to Cassandra when seeking support for themselves, or if they are seeking support for a friend. Additionally, Cassandra is available to assist students in finding medical providers (i.e. primary care, specialty care, etc.).
In addition to the counseling services provided through Cooper Union, there are many supportive resources throughout New York City that are available 24/7.
Any questions about drop-in hours, counseling services or other health related referrals should be directed to Cassandra at cassandra.jolicoeur@cooper.edu.