The campus is closed and staff will work remotely at least until the governor announces the reopening of the New York City Region. See the Coronavirus / COVID-19 Updates page.

Enhanced Medical and Retirement Plan Benefits

To help you manage your physical, mental, and financial wellness needs during this uncertain time, several of our benefits providers have introduced plan enhancements as part of their response to COVID-19.  Please take a moment to explore these new options.  If you have questions, you can contact Mary Ann Nissen at maryann.nissen@cooper.eduor any of the contacts listed below.

Telehealth services are now covered: If your healthcare provider offers telehealth services, Trustmark will now cover these visits at no cost.  Log into the Trustmark site:https://www.trustmarkbenefits.com/Health-Benefits

NEW Live Health Online program: If you are looking for a physician who offers online visits, Trustmark has partnered with a service called Live Health Online (LHO).  It offers both telehealth medical and behavioral health services. 

  • Medical visits will require a $59 payment up front but will be reimbursed at 100%.
  • Behavioral health visits will range in cost from $80 - $195, depending on the type of therapist you choose.  Behavioral Health online visits will be covered at 80% per the plan.

To sign up for Live Health Online: A mobile app for LHO is available for download from the Apple Store or Google Play.  You can also access them at www.livehealthonline.com.

Online claim submission: Once you log into the Trustmark portal, you can upload and submit a scan or digital photo of a claim by choosing “Messages” and selecting “Claim Status” as your topic.   For help with submitting Live Health Online claims, you can also contact our broker, Becky Coon atbcoon@marshallsterling.com

Free Mental Health services for all Cooper Union employees: The Higher Ed EAP offers free mental health, legal, and financial services: Just log onto www.theEAP.com/Higher-Education-EAP.  If you have never registered with the Employee Assistance Program, it is very easy to do.  In addition to its regular list of services, the EAP has recently introduced a Coronavirus-focused resource center featuring helpful links, tools, and resources in both English and Spanish.  If you need help logging in or wish to speak with a counselor, you can call them at 800-252-4555.

Free Mental Health Counseling for all New York state residents: New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling

For participants in the Cooper Union Retirement/403B plan: As a result of the newly-passed CARES Act, TIAA has increased loan limits to $100,000 or 100% of the balance, and any loan repayment due between March 27 and December 31, 2020 can be delayed for one year. Coronavirus distributions of up to $100,000 may be available. To access your account online, please go to https://www.tiaa.org.

  • Founded by inventor, industrialist and philanthropist Peter Cooper in 1859, The Cooper Union for the Advancement of Science and Art offers education in art, architecture and engineering, as well as courses in the humanities and social sciences.

  • “My feelings, my desires, my hopes, embrace humanity throughout the world,” Peter Cooper proclaimed in a speech in 1853. He looked forward to a time when, “knowledge shall cover the earth as waters cover the great deep.”

  • From its beginnings, Cooper Union was a unique institution, dedicated to founder Peter Cooper's proposition that education is the key not only to personal prosperity but to civic virtue and harmony.

  • Peter Cooper wanted his graduates to acquire the technical mastery and entrepreneurial skills, enrich their intellects and spark their creativity, and develop a sense of social justice that would translate into action.